FAQ

How long does delivery take?

All of our cookies are delivered by Express Australia Post and are usually delivered within 1-3 business days. (Unless there are delays within the postal system)

 

For domestic express shipping, a package frequently takes 1-3 days to arrive at its destination. Most often, domestic express shipping to capital cities arrives the following day.
 
On occasion we have a higher influx of orders and processing your order may take 1-2 days before it is processed for shipping.
Any orders placed after 1pm may accumulate an extra day to be baked and packed before dispatch.

What is the minimum order for delivery?

The minimum order for delivery is 4 Loaded cookies.

Delivery is available for orders of 4 or more cookies, cakes and slabs only.

How long can I store the Cookie Dough Co cookies for?

How long can I store the Cookie Dough Co cookies for?
All of our cookies can be stored in an airtight container for up to 10-14 days.
Alternatively, you can store all of our Cookies in an airtight container in the freezer for up to 3 months.

 

What is the best way to serve Cookie Dough Cookies?

We suggest heating the cookies in the microwave for 20-30 seconds to enjoy them warm. And serve them with a side of Vanilla ice cream!

DELIVERY OF COOKIES

DELIVERY OF COOKIES
Due to the Australian climate, we recommend our customers use a delivery address where they can be received in person in order to preserve the quality of the cookies.

STORING AND SERVING
I’m best served warm - heat your cookie in the microwave for 20 seconds
Store in an airtight container for up to 10 days or freeze in an airtight container for up to 3 months

Do you Wholesale?

Please send us your wholesale enquiry to

co.cookiedoughnyc@gmail.com

Allergen Advice

-All cookies may contain traces of nuts

-Cookies contain: Wheat, Egg, Milk, and

Some cookies contain Peanuts and tree Nuts

-Vegan Cookies contain: wheat, soy and

Some cookies contain Peanuts and Tree Nuts

Please ask our friendly staff if you require more information or further assistance

(03) 9481 3660